Photo by: Jessica Franklin

Following the opening "Coffee Klatch" networking hour, the educational schedule opened with three impactful sessions:

Reaffirming Our Purpose: IHA President Emeritus Steve Douglas, HIS (Hearing Aids Plus+), delivered "Why Are You Here? (and What Is the IHA?)," emphasizing the alliance’s foundational mission, the vital role of the Indiana Hearing Alliance, and the concrete value of state-level organized advocacy in protecting practitioner licensing and consumer safety.

Photo by: Jessica Franklin

Legislative & Regulatory Landscape: Evan W. Davis, Director of Legislative Services at Market Street Group, presented the "Annual Update and Improving Our Advocacy." Davis detailed recent healthcare statutory measures in the Indiana General Assembly, reviewed trainee and student licensing standards, and outlined grassroots lobbying strategies for building sustained relationships with lawmakers.

Photo by: Jessica Franklin

Modernizing Association & Practice Operations: IHA President Andrew "Drew" Huffman, BC-HIS, paired with Executive Assistant Jhon Maverick Manawat to present "New Tools to Help Us Grow and Thrive." The interactive presentation demonstrated the association’s upgraded Wild Apricot cloud system, mobile member application, automated renewal pipelines, and office workflow automations designed to improve the IHA member experience.